Shipping And Delivery

 When you place your order, we know that you want to receive the item as fast as possible. We will make that happen.

IS SHIPPING FREE?

 Yes, Shipping is FREE all over India.

WHEN WILL I RECEIVE MY ORDER?

We will do our best to deliver your product as fast as possible, depending on your location.

Entire India: 3-8 Business Days.

CAN I TRACK MY ORDER?

YES, you will receive AWB number (within 1 - 2 days) once you place an order. You can track your order on our Tracking Page with the help of AWB number. If still you face issue in tracking your orders, feel free to call or WhatsApp us at 9216749282

AFTER SUBMITTING YOUR ORDER,  WHAT’S NEXT?

• Our staff will manually review all orders of that day. The order review will become completed within 24 hours. It includes checking all customer's info, shipping address, spelling errors, missing street number or other details, etc. Within this period, cancellation is still possible.
• After the order review, all orders of that day will be fulfilled. It includes packaging, sorting, and dispatching. In this stage, NO CANCELLATION is accepted.

 

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

 If you have a multi-item order, each item may be shipped from the a different  warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

 WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

 All of our orders are sent with insured shipping and handling. If an order gets stuck somewhere, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

DIGITAL PRODUCT DELIVERY:

In addition to physical items, we also offer digital products such as worksheet bundles. Upon placing an order for a digital product, you will receive an email containing instructions on how to access and download your purchased content. Please ensure that the email address provided during checkout is accurate, as this will be the primary means of communication for delivering digital products. The delivery of digital products is typically instantaneous or may take up to 24 hours, depending on system processing. If you encounter any issues or have not received your digital product within the specified timeframe, please reach out to us via email at homeycomplex@gmail.com or contact us on WhatsApp at 9216749282, and we will promptly assist you.